#automation Archives - SCS Tech India

Using automation and defined support layers to eliminate delays and reduce incident handling gaps.

148 views
6 minute read

How to Structure Tier-1 to Tier-3 Escalation Flows with Incident Software

techindia
May 27, 2025

When an alert hits your system, there’s a split-second decision that determines how long it lingers: Can Tier-1 handle this—or should we escalate? Now multiply that by hundreds of alerts…

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Robotic automation is becoming increasingly accessible to end users, leading to improved customer satisfaction.

163 views
7 minute read

How RPA is Redefining Customer Service Operations in 2025

techindia
April 21, 2025

Customer service isn’t broken, but it’s slow. Tickets stack up. Agents switch between tools. Small issues turn into delays—not because people aren’t working, but because processes aren’t designed to handle…

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Forecasting customer behaviour by recognising patterns in data troughs to elevate strategy.

745 views
9 minute read

The Role of Predictive Analytics in Driving Business Growth in 2025

techindia
April 21, 2025

Consumer behaviour is shifting faster than ever. Algorithms are making decisions before you do. And your gut instinct? It’s getting outpaced by businesses that see tomorrow coming before it arrives.…

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AI/ML Services: Enhancing IT Operations for Speed and Intelligence

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6 minute read

How AI/ML Services and AIOps Are Making IT Operations Smarter and Faster?

techindia
April 4, 2025

Are you seeking to speed up and make IT operations smarter? With infrastructure becoming increasingly complex and workloads dynamic, traditional approaches are insufficient. IT operations are vital to business continuity,…

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Satellite and drone technology for land records and property management in India

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5 minute read

How GIS Companies in India Use Satellites and Drones to Improve Land Records & Property Management?

techindia
April 2, 2025

India, occupying just 2.4% of the world’s entire land area, accommodates 18% of the world’s population, resulting in congested land resources, high-speed urbanization, and loss of productive land. For sustainable…

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Robotic Process Automation services powering hyperautomation efficiency.

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4 minute read

How Robotic Process Automation Services Achieve Hyperautomation?

techindia
March 11, 2025

Do you know that the global hyper-automation market is growing at a 12.5% CAGR? The change is fast and represents a transformational period wherein enterprises can no longer settle for…

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374 views
5 minute read

What Are the Key Challenges And Opportunities of Digital Transformation in Finance?

techindia
September 23, 2024

In an industry where precision and trust are paramount, finance is undergoing a seismic shift driven by digital transformation. The pressure to innovate and adapt is reshaping the very core…

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robot using digital display to perform task

471 views
4 minute read

Overcoming Challenges: Implementing Robotic Process Automation Successfully

techindia
June 3, 2024

Implementing Robotic Process Automation (RPA) presents transformative opportunities for businesses aiming to streamline operations and enhance efficiency. When you think of a world in which every worker never gets tired…

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351 views
3 minute read

Process Automation – a business lifesaver

techindia
February 8, 2024

In today’s highly competitive and rapidly evolving business environment, leaders face numerous hurdles. With customers and market demands constantly shifting, companies must remain ahead of the curve to gain a…

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480 views
2 minute read

Ultimate guide to RPA and the industry response

techindia
June 29, 2023

Robotic process automation, or RPA, is a crucial component of the digital transformation for corporations and business organisations regardless of their location or function. To comprehend why automation is so…

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#automation

How to Structure Tier-1 to Tier-3 Escalation Flows with Incident Software

How RPA is Redefining Customer Service Operations in 2025

The Role of Predictive Analytics in Driving Business Growth in 2025

How AI/ML Services and AIOps Are Making IT Operations Smarter and Faster?

How GIS Companies in India Use Satellites and Drones to Improve Land Records & Property Management?

How Robotic Process Automation Services Achieve Hyperautomation?

What Are the Key Challenges And Opportunities of Digital Transformation in Finance?

Overcoming Challenges: Implementing Robotic Process Automation Successfully

Process Automation – a business lifesaver

Ultimate guide to RPA and the industry response

Can RPA Work With Legacy Systems? Here’s What You Need to Know!

The ROI of Sensor-Driven Asset Health Monitoring in Midstream Operations

How AgTech Startups Use GIS to Optimize Irrigation and Crop Planning

Using GIS Mapping to Identify High-Risk Zones for Earthquake Preparedness